FAQ- Frequently Asked Questions:

What is hardware?
Computer hardware is the physical part of a computer, including a motherboard or system board, hard drive, memory, CD/DVD player or recorder, floppy drive and other components. 
Computer hardware would also be a printer, scanner, mouse, keyboard speakers or any other physical device that plugs into the computer.

What is firmware?
Firmware is a special type of software that rarely, if ever, needs to be changed and so is stored on hardware devices such as read-only memory (ROM) where it is not readily changed.

What is software?
Computer software is a general term used to describe a collection of computer programs, procedures and documentation that perform some tasks on a computer system. The term includes application software such as word processors which perform productive tasks for users, system software such as operating systems, which interface with hardware to provide the necessary services for application software.

Why would I need a POS system?
Switching from a traditional, hardware cash register to computerized point of sale system has some tremendous benefits for your business.

What is cabling?
Cabling connects you and your computer to the world, and makes it possible for every interaction.   Computer cabling connects your computer to other computers in the office or to the Internet.

Why a wireless network?
A wireless network or connection has a few benefits over a wired network.  A wireless network connection is less expensive, doesn’t require a cable to be installed, if you are using a laptop it provides the freedom to move around without having any cables.  A wireless network should be secured so only authorized people can access your computer, network and Internet and even though the wireless technology is a lot better than it used to be the wireless connection is not as reliable as a cabled connection.  In most environments a wireless connection is a good alternative.

Why use Computer Techs?
Computer Techs is committed to providing high-quality, reliable service to our clients with honesty and integrity.  If you're looking for a computer service company to help your small or medium size business succeed in today's digital world, let Computer Techs partner with you to provide the IT support services you need to operate effectively and efficiently. 

Computer-Techs realizes that you have a choice in your IT and computer services company, that is why we go above and beyond by offering:

1)    24 hour emergency services

2)    Competitive yet affordable rates

3)    Upfront communication, there will be no surprises when the bill arrives; you will be kept informed of the processes and costs associated
        with all work that is done.

4)    Friendly, knowledgeable and well trained staff

5)    We are Microsoft certified

6)    We work with your existing equipment, whenever possible

7)     We do not try to sell you equipment and or services that you don't need.

8)    We take the time to get the job done right the first time

9)    We offer remote support

10) We can help you run your PC in a way that is more environmentally friendly.

For a free consultation- Call a Computer-Techs Representative today!

Are you available 24 hours?
Our normal business hours are 8:00 to 5:00 Monday through Friday.  But there are times computers/networks need to have work done after hours.  And there are those emergency situations that always seem to happen at the worst time.  Computer-Techs is available when you need us 24/7.